Jobs

Customer Service and Visitor Experience Representative

The City Museum in the newly revitalized Bialik Square is expanding its customer service and visitor experience team and is looking for people who love people, culture, and Tel Aviv-Yafo.

The Purpose of the Role: 
To serve as the face of the museum, providing warm, welcoming service to the public and helping promote participation in museum activities and events.

Responsibilities
* Welcoming visitors and providing in-person, telephone, and digital service.
* Operating the reception desk, box office, and museum shop in accordance with procedures.
* Working with the ticketing system to build customer databases.
* Conducting follow-up outreach to customers, groups, and organizations after the distribution of information, offers, or catalogs.

Required Skills:
* Strong service orientation and excellent interpersonal skills.
* Strong written and verbal communication.
* Ability to work in a multitasking environment.
* Organization, accuracy, and the ability to track processes.
* Initiative, responsibility, and problem-solving skills.
* Proficiency in basic computer applications.

Fluent Hebrew required; English and additional languages an advantage.
Please send CV to: ben_ari_s@mail.tel-aviv.gov.il 

*Only suitable applications will receive a response. 
*Preference is given to diverse hiring.

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